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Email Send Failure

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发表于 2017-12-1 04:03 PM |显示全部楼层

如图,

有哪位高手可以解释下?

事情是这样开始,

[email protected] send email 给 [email protected]


@example1 用的是 Microsoft Exchange e mail service provider,
@example2 用的是third party Email service provider.


[email protected] send email 给 [email protected] user 时 , [email protected]就出现以上图片的bounce back error message了.
这个问题不是 [email protected] 发生而已,  [email protected] 的其他user 发 email 给 [email protected]的时候也是发生这个bounce back.


看来是Email hosting 那边发生问题, 我问我们的ESP example2.com 的他说他们那边没问题?
然后叫我们问 [email protected] 的 IT 部门, 他们的回复也是说他们那边没问题.
请问到底我该怎么解决??




附上ERROR CODE:
  

  Error Details
  
  
   
Reported    error:
             
550    5.7.368 Remote server returned authentication required to relay -> 550    Please turn on SMTP Authentication in your mail client. ;mail-os2jpn01on0070.outbound.protection.outlook.com;(JPN01-OS2-obe.outbound.protection.outlook.com)    [104.47.92.70]:37136 is not;permitted to relay through this server without authentication.
   
   
DSN    generated by:
             
TY1PR0201MB0974.apcprd02.prod.outlook.com
   
   
Remote    server:
             
xxxxxxxxxxxxxxx
Capture2.PNG
Capture1.PNG






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