method 1:
Go to Start –> Run, type Regedit.
Go to HKEY CURRENT USER / SOFTWARE / MICROSOFT / WINDOWS /
CURRENTVERSION / POLICIES / EXPLORER
You will find a DWORD value “NoFolderOptions” and its value as “1“.
Change its value from ” 1” to “0“.
method 2:
Go to Run –>gpedit.msc
User Configuration –> Administrative Templates –> Windows Components –> Windows Explorer
Enable and then Disable “Removes Folder Options menu from Tools menu”
Close all windows explorer windows and then open again.. most probably your folder options is back