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Jazz1008 发表于 2014-5-26 12:48 AM 
对AA很失望!对我国更失望!泰国现在情况这么危机,还不发旅游警戒!害我们这些无辜的人要取消行程,原本开 ...
我也对AA很失望
泰国发生酱的事情, AA没有发邮件update 我们是否要取消或延迟旅游时期
对乘客的安全,一点都不关心
如果不要亏机票钱,有两个方法:
共大家参考:
Option 1: Move flight*;
* move not more than 15th June 2014, without any additional charges, subject to seat availability
* 我的飞机是这个星期三, AA 给的日期是15th June, 所以大家要自己打过去问清楚, AA大概给你两个星期酱, 但两个星期内, 泰国应该还没乱完。
Option 2: Credit Shell**
** 90 days validity
*Credit Shell is a credit account where monies paid towards a booking are stored. A Credit Shell account is valid for three months from the date of creation , and amount is not utilized within three months, the amount is forfeited
If a guest chose Credit Shell it means that the balance amount will be held by AirAsia with 90 days validity from the cancellation date. This credit shell allows for multiple bookings for any remaining balance in the account. You may reserve the ticket for anyone via online on any travelling date as long as the amount is utilized before the validity date given. Your actual date of travel can be after the expiry date of the Credit Shell.
问题:if i wan credit shell, who should i contact ?
答:you may submit your request here: http://www.airasia.com/my/en/e-form.page
please select the case category as 'customer request' and type as 'modify booking'
and write your credit shell request in the feedback column
option 2, 最实在咯
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