Unifi上不到中国网站email回复03.06.13

eriko_teng

以下是我email投诉Unifi上不到中国网站的email回复03.06.13

Thank you for contacting TM UniFi. Firstly, we would like to apologise for the late reply.
Referring to your e-mail dated 1st June 2013 pertaining on Unifi connection issue to china website,  we apologize for any inconvenience that you are facing currently. Currently we observed increase in traffic flow towards China sites. This might be due to:
- booming of popular games server and content  provider in China
- increasing demand of bandwidth hungry application ie: video/music streaming, iptv, online gaming, p2p
- huge demand of China based traffic for biz purposes
This will result in customers experiencing some degree of service degradation while accessing contents hosted in the China, such as slow internet speed during surfing, downloading, streaming and online gaming. However, traffic to other countries is not affected.
However, please be informed that we will continuously improve our network to deliver the best experience to our customer and not only to china, but to the other destination as well. At the meantime, we really appreciate your kind patience, as we will try our best effort to resolve this problem. We sincerely apologize for the inconvenience caused.
For further assistance or feedback, kindly e-mail us at unifi@tm.com.my . Alternatively, you can also contact TM UniFi at 1300-88-1221 for "Technical Customer Support" and “General enquiry and Billing”.
We look forward to serving you better.
Regards,
Razana Othman
TM UniFi Centre / Email Team
(Sales)  : 1 300 88 1222 Mon-Fri (9am – 9pm) , Sat (10am-6pm)
(Customer Support) : 1 300 88 1221  (24x7)
E-Mail: unifi@tm.com.my


如果中国网站的流量增加已导致网速变慢的话，我在公司用的unifi应该都一样慢。但公司的unifi，digi 3g 没问题，很快。他玛的，费话连篇 我到现在都上不到。

不知道是不是IP作怪，我的公司IP是 175开头 ，digi 3G 是 115 ，家里是 202 上不到。
大家上不到的IP开头是不是 2字开头？？

lubangkia2

既然知道了问题，tm还不升级一下网络

yeo82tw

maxis fibre会有这样的情况吗？

☆夢幻的秋天★

这几天上不到中国网真的是PEKCEK

garytan

eriko_teng 发表于 2013-6-4 04:59 PM
对，我刚安装三个月，烂服务。他奶奶

只是这几天前慢

bubble1013

做生意手法。。。

chey22

prisolivia 发表于 2013-6-4 05:03 PM
嗯，其實不建議改proxy，有存在風險。
尤其是你線上付款的時候~

那我不可以换了。因为时常有用到。

prisolivia

chey22 发表于 2013-6-4 04:57 PM
可以请问怎么样改这个proxy吗？电脑里面的吗？

嗯，其實不建議改proxy，有存在風險。
尤其是你線上付款的時候~

eriko_teng

prisolivia 发表于 2013-6-4 04:25 PM
他說的是廢話  = =
等他們處理，等他們擴展，等到花兒也謝了。
靠自己吧，用vpn，改proxy都是方法。 ...

对，我刚安装三个月，烂服务。他奶奶

chey22

huihui0206 发表于 2013-6-4 12:03 PM
谢谢你
真的可以了

可以请问怎么样改这个proxy吗？电脑里面的吗？